FAQ's - APPX Software, Inc.: Message "An unexpected error occurred, please enable logging and retry"

APPX is the Premier Development and Runtime Environment for Business Application Software

	FAQ's - APPX Software, Inc. : APPX Utility : APPX Runtime Environment : Runtime Messages : Message "An unexpected error occurred, please enable logging and retry"
	This is an error thrown in Pre-Display of the registration process if the field REGERR CHK LOG is set by the engine. This REGERR CHK LOG flag is set in 8 different places in the Appx License Manager engine code as reg_err_chk_log: * It tries in 4 different places to open the USAGE file and if it fails it sets this flag. * Tries to lock some kind of sentinal record, a failure sets this flag. * If it fails to read a USAGE record in 2 cases it sets this flag. * If it fails to writed to the USAGE file it sets this flag. The basic problem might be a corrupt USAGE file. That message means exactly what it says - enable logging and retry (then, of course, check the log). The license server always produces a minimal log file (the file name displays when the license server starts or you can appx -l=filename). To turn up the logging level, set APPX_LS_DBG=0xFFFFFFFF The easiest fix would be to delete the USAGE file. If that doesn't work, we need the log.
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	2005-Oct-11 4:00pm

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