Procedure for current WinAppxD, through 3.2.x:

Set the following vaariables in the same place you set APPX_SERVER: APPX_NET_LOG=c:\appxserv.log APPX_NET_LOG_MASK=0xFFFFFFFF Reboot.

If you are attempting to login from the console of the APPX server, you must use a command prompt to reset APPX_NET_LOG then run "appx -c". It is necessary to do this, because if you don't reset APPX_NET_LOG, the (probably uninteresting) client log will overwrite the (probably very interesting) server-side log. Start up a DOS command shell, then type: set APPX_NET_LOG=c:\appxcli.log now cd to your directory containing appx.exe appx –c

Otherwise, if you are attempting to login from a different PC, you can either set APPX_NET_LOG and APPX_NET_LOG_MASK in your global System variables via Control Panel / System / User Environment (or for Win95, set them in AUTOEXEC.BAT) then reboot and run the APPX client, OR (probably quicker) do the following from a DOS command shell on the client:

set APPX_NET_LOG=c:\appxcli.log set APPX_NET_LOG_MASK=0xFFFFFFFF now cd to your directory containing appx.exe appx -c Now check the contents of c:\appxserv.log on the server. A ways down in the file, you should find a line that looks like:

     LogonUser() failed with 9999

In place of the 9999, you will see a number which is the reason Windows NT denied the login request. Common ones we've seen, and what to do to solve the problem they indicate, are:

1314. This indicates that the account used to run WinAppxD is missing one or more of the 4 user user rights it needs. See sections 1.6 and 1.7 (or the WinAppxD installation instructions) for details on setting these rights. Generally "Replace a process level token" or "Act as part of the operating system" is the right that is missing (others may be as well).

1326. This is Windows error "ERROR LOGON FAILURE" which might mean that the user ID is unknown to NT, or that the password specified during APPX client login is incorrect. However, it is MUCH more likely to mean that the account used to run WinAppxD does not have the 4 rights set, that it needs to have set (or that you set them on the PDC instead of the local server). See sections 1.6 and 1.7 (or the WinAppxD installation instructions) for details on setting these rights.

Generally "Log on as a service" is the right that is missing (others may be as well). You can verify it's not a user/password error by logging in to the user from the server's console. It MAY also mean that you have started WinAppxD from the Local SYSTEM account. Check your Services control panel applet entry for WinAppxD to make sure you have specified a user ID and password, rather than trying to run it under the SYTEM account. If your LogonUser(….) line in your NET LOG (see above instructions about how to create one) lists "NTAUTHORITY", this is almost certainly the problem, as that is the pseudo-domain membership of the Local SYSTEM account.

1385. The user you're trying to login with from the client, does not have the right to logon locally to the server machine. Set this right from User Manager on your APPX Server (make sure to choose the machine name rather than the domain name when you start User Manager). Rather than setting this for each user individually, you probably want to set it for "Domain Users" or "Everyone", or better, a group called something like "APPX Users" which contains only those users allowed to run APPX. See section 1.18 for more information.

If you have a different return code than the above, if you don't have a "LogonUser() failed" line in your log file at all, or if you have one of the codes above but the recommended solution is not working for you, please call APPX Software Technical Support.

When calling APPX Software Technical Support, there are several pieces of information you can have ready that are likely to speed up the problem-solving process for an "Incorrect login" error:

a. What the "LogonUser() failed" return code is. B. Whether you were trying to connect to the server from the server itself, or from a separate client PC. C. Whether "appx -c" logins from OTHER machines work. D. Whether the user you're trying to login with is in the Administrators group on the server. E. Whether "appx -c" logins using OTHER user ID's (Administrator and other non-privileged users) work. Once you have successfully connected to APPX with your clients, remember to remove the APPX_NET_LOG and APPX_NET_LOG_MASK variables from Control Panel / System / User Environment (or your AUTOEXEC.BAT for Win95 clients).