If you are running a version prior to 3.3, you will need to collect a debug log on the server. You may also need to do this when running a later version, if APPX Software Technical Support requests it. Here's how to do it.

Set the following variables in the same place you set APPX_SERVER:

APPX_SS_LOG=c:\hasplog.txt APPX_SS_CODE=0xFFFFFFFF

Reboot again, then run APPX directly on the server once more. You will probably be presented with the Registration screen and some sort of license error again. Exit APPX. Now go look at c:\hasplog.txt. If the problem and its resolution are not obvious, call APPX Software Technical Support for assistance. We will need to see (email is best) or hear (over the phone) the contents of the debug log. Remember to remove the APPX_SS_LOG and APX_SS_CODE variables once the HASP is successfully recognized!