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(Answer) (Category) FAQ's - APPX Software, Inc. : (Category) APPX Utility : (Category) APPX System Administration :
Excessive CPU utilization when client reboot’s PC.
We see when users reboot their PCs without properly exiting the application, the APPX process on the server side still continues its attempt to communicate via TCP with its non-existent client process. This communication effort seems to result in excessive CPU utilization.
Client’s need to be encouraged to exit all applications before rebooting or shutting down their PC. Short of user support, you’ll have to locate and kill hung session(s) periodically. See ‘APPX session is hung’ FAQ for further instructions on killing hung sessions.
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2004-Mar-19 4:44pm
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